SESSION 4:  Best Practices for Equitable Health Care

This Session will introduce two essential clinical competencies, often overlooked by clinicians and other practitioners, to ensure a culturally responsive clinical encounter that can help shape assessment, treatment and outcomes, including:

• Strategies to work effectively with qualified medical interpreters (face-to-face and by phone)
• Tools for the practitioner to explore the patient’s culturally determined beliefs around health and illness, through applying explanatory models of care

Interactive sessions will follow presentations by Vermont experts practicing in health care and qualified medical interpreters experienced in working with diverse populations in health care settings. Participants will gain knowledge and skills to incorporate practical tools to improve care quality and performance.

THURSDAY, APRIL 29, 2021 – 1-3:15